1. Extended Hours at Regular Rate |
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| You will never pay overtime charges. | ||
| Regular appointments scheduled till 10 p.m. weekdays and 8 p.m. weekends. | ||
| Same day service and 24-hour emergency service- Guaranteed. | ||
2. Up Front Pricing |
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| We do a thorough diagnosis of your system and explain your options and costs in writing before any work is done. | ||
| You approve the price for any repairs and the price your quoted is the price you pay- no surprises once work begins. | ||
3. Prompt, Professional and Respectful Service |
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| Pre-appointment calls- we’ll let you know when you can expect us. | ||
| Shoe covers, throw rugs and complete clean up: we respect you and your home. | ||
4. Convenient Payment Terms |
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| All credit cards are accepted, as well as cash & checks. | ||
| FREE FINANCING on any of our services (with approved credit) | ||
5. Lifetime Guarantee on Repairs- Including Parts & Labor! |
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| Available when you have our Fixed to Stay Plan that maintains your system to peak operating efficien cies. | ||
| Your repairs are Fixed To Stay! | ||
6. FREE Estimates and Comfort Check-ups |
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| FREE On-Site no obligation heating or cooling system estimates- we’ll come to you so it gets done right- no system sizing or guessing over the phone! | ||
| FREE no obligation Home Comfort Check-Up including recommendations for saving energy. | ||
7. Certified Energy Auditors |
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| Trained, experienced Missouri State Certified energy auditors who can spot energy deficiencies in your home that will solve energy loss and comfort issues. | ||
| Because we are certified, any recommended improvements you make to your home are tax deductible. | ||
8. Dedicated To Excellence |
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| Practicing member of home service professional associations: ACCA, NATE, Better Business Bureau, Nexstar Network. | ||
| Ongoing training and continuing education for our team members so we can deliver the best service and technology to you. | ||
9. Seal of Safety |
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| Our technicians are professionally trained, drug tested, and background checked- Custom Comfort takes your safety seriously. | ||
| Licensed & Insured- Your home & family are far too important to risk to a company that doesn't look out for your best interests! | ||
10. Energy Star Certified |
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| Our installation processes are certified by Energy Star to be professional and correct within the specific guidelines for each product we install for our customers. | ||
toll free 866.709.3252
Lebanon Office: 22472 Hwy MM Lebanon MO 65536 • 417.588.3252
Marshfield • 417.468.3221
Rolla • 573.364.8121